Sign up for our newsletter and
be entered for a chance to
Win a 365
of Canada’s best selling tissue products
in our monthly draw!
Sign up for our newsletter and
be entered for a chance to
Win a 365
of Canada’s best selling tissue products
in our monthly draw!
Can’t find your favourite pack where you shop?
Ask the store manager to order it or contact us
How many different SpongeTowels® paper towels products do you offer?
SpongeTowels offers a high quality portfolio of premium paper towels products. For details on all of our products, please visit our Products section.
What is sponge
Sponge Pockets technology is built into our unique embossing pattern to provide added strength and absorbency, giving you everything you need to clean up all of your household messes.
how is spongetowels® envirocare® different from other spongetowels® products?
FSC® certified by the Rainforest Alliance, SpongeTowels EnviroCare® paper towels are made with 100% recycled paper, making them an environmentally conscious choice. EnviroCare®’s larger roll format helps to reduce packaging waste and the “Choose-a-size®” sheets make it easy to only use as much as you need. All of this, plus it delivers the absorbency and strength you have come to expect from SpongeTowels.
Why did you come up with the idea of introducing SpongeTowels® Pink?
We wanted to raise money to help the Canadian Breast Cancer Foundation create a future without breast cancer. The Canadian Breast Cancer Foundation is the most visible and recognizable organization in Canada supporting breast cancer initiatives.
Is the poly packaging you use to wrap your products recyclable?
Yes, our packaging can be recycled where community programs exist.
Where can I buy SpongeTowels® paper towels?
As one of the best-selling paper towel brands in Canada, SpongeTowels paper towels are available at retail, grocery and drug stores across Canada. For a detailed listing of our retail partners, please go to our Stores section.
If you can’t find your favourite SpongeTowels product where you shop, please ask the store manager if they can order it for you.
Who makes SpongeTowels® paper towels?
SpongeTowels paper towels are made by Kruger Products L.P. following our commitment to providing the finest quality tissue products to consumers.
What does double-sided embossing mean?
Double–sided embossing means that the paper towel is embossed, or has an embossing pattern on both sides of the towel.
Can I use SpongeTowels® paper towels in the microwave?
Although paper towels have become very popular for use in microwave ovens, we recommend that you consult your microwave owner’s manual prior to using them during microwave food preparation.
What if I still have questions?
We appreciate hearing from our customers, so please contact us for more information. You can submit a question or comment online 24 hours per day by clicking here or call us toll-free at 1-877-577-6643 from Monday to Friday between the hours of 8:30am and 5:30pm Eastern Time. If our office is closed and you leave a message, or you submit an inquiry online, we will respond within three business days (and often sooner).
KRUGER PRODUCTS "WIN A ONE YEAR SUPPLY OF YOUR FAVOURITE TISSUE PRODUCTS" CONTEST OFFICIAL RULES AND REGULATIONS
HOW TO ENTER: NO PURCHASE NECESSARY. Beginning approximately December 15, 2013, visit any Kruger Products consumer website (www.krugerproducts.ca, www.cashmere.ca, www.purex.ca, www.scotties.ca, www.spongetowels.ca, www.whiteswan.ca, www.stoh.ca), click on the email sign-up tout at the bottom of the Home page and complete the opt-in form to receive the Kruger Products electronic newsletter via email. If you do not have access to the Internet and want to participate, your local library or internet café may be able to provide access to the internet. Some service providers offer free email service and Internet access. All opt-ins must be received by 11:59 a.m. ET January 31, 2015, the Contest Closing Date. Regardless of the number of times you opt-in, each email address or household is limited to one entry in the contest per month. Kruger Products is not responsible for any opt-ins or entries that are lost, late, incomplete, illegible or misdirected.
ELIGIBILITY: This contest is open to residents of Canada who have reached the age of majority in their province or territory of residence. You are not eligible if you are an employee of Kruger Products (the "Sponsor"), its affiliates, subsidiaries, parent or related companies, advertising or promotional agencies, the independent contest judging organization or a member of the immediate family or household of any such employee. For these rules, "immediate family" means spouse, mother, father, sisters, brothers, sons and daughters. To be declared a winner, you must correctly answer, without mechanical or other assistance, a mathematical skill-testing question administered by phone or by mail.
PRIZE: Each calendar month, one (1) prize is available to be won, consisting of 340 rolls of either Cashmere or Purex bathroom tissue, 64 rolls of SpongeTowels paper towels and 48 cartons of Scotties facial tissue. The prize has an approximate retail value of $400 and will either be shipped to you or an equivalent amount in store coupons for free product, redeemable at many retailers, will be mailed to you. The prize is not transferable and must be accepted as awarded. The odds of winning the prize depend upon the number of eligible entries received.
RANDOM DRAW: A random draw will be made by an independent judging organization on the fifth business day of each calendar month in Toronto, Ontario at approximately 10:00 a.m. from all active email addresses in the Kruger Products email database. The selected entrant will be notified within 10 days of the draw by email to the email address provided on the sign-up form. If a selected entrant cannot be successfully contacted within 21 days of selection and attempted notification, the Sponsor reserves the right to award the prize to another randomly selected entrant. In order to be declared a winner, the selected entrant must correctly answer, without mechanical or other assistance, a mathematical skill-testing question administered by phone or mail and will be required to sign a Declaration of Compliance with the Official Rules and a Publicity/Liability Release, releasing the Sponsor, its affiliates, subsidiaries, parent and related companies, advertising and promotional agencies, the independent judging organization and all of their respective directors, officers, owners, partners, employees, agents, representatives, successors and assigns (collectively, the "Releasees") from any liability in connection with this contest or the prize. Declaration and release documents must be returned within ten (10) business days of the date on the notification or the prize may be forfeited. By accepting the prize, the winner consents to the use of his/her name, address, voice, statements and photograph or other likeness for any publicity by the Sponsor, without further compensation.
GENERAL: Entrants who have not complied with the Official Rules are subject to disqualification. The Sponsor and the other Releasees are not responsible for incomplete, illegible, damaged, lost, delayed or misdirected entries, or entries that are irregular, have been submitted through illicit means or do not conform with or satisfy any or all conditions of these Official Rules. Any such entries will be judged void. By entering, each entrant agrees to abide by the Official Rules and the decisions of the independent judging organization which shall be final and binding in all matters related to this contest. All entries become the property of Sponsor, which assumes no responsibility for lost, stolen, delayed, damaged or misdirected entries or for any failure of the website during the promotional period, for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, access providers, computer equipment, software, failure of any email or entry to be received by 11:59 a.m. ET on January 31, 2015 on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to an entrants or any other persons computer related to or resulting from playing or downloading any material in the promotion. Sponsor reserves the right, in its sole discretion (subject to the approval of the Regie in Quebec) to cancel or suspend this contest or to amend the contest rules should a virus, bug or other cause beyond the reasonable control of Sponsor corrupt the security or proper administration of the contest. Any attempt to deliberately damage any website or to undermine the legitimate operation of this promotion is a violation of criminal and civil laws, and should such an attempt be made, Sponsor Limited reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution. Entries are subject to verification and will be declared invalid if they are illegible, mechanically or electronically reproduced, mutilated, forged, falsified, altered or tampered with in any way. Entrants agree to abide by the Contest Rules and the decisions of the independent judging panel, which are final. The Sponsor reserves the right to terminate this contest or to amend these contest rules at any time without notice or with notice if any factor interferes with the proper conduct of the contest as contemplated by these Rules. This contest is subject to all applicable federal, provincial and municipal laws and regulations.
FOR QUEBEC RESIDENTS: Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the Régie only for the purpose of helping the parties reach a settlement.
© 2013 Kruger Products L.P.
This Website ("Site") and its contents are owned and operated by Kruger Products L.P. ("Kruger Products" or "we") as a service to its customers. Your use of this Site constitutes your agreement with Kruger Products to be bound by, and to act in accordance with these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, do not use this Site.
Kruger Products reserves the right to, at any time without notice: (a) make changes to this Site and its contents and to these Terms and Conditions of Use; (b) monitor and remove Submissions; and (c) discontinue Site availability. Please visit these Terms and Conditions of Use from time to time to keep up-to-date. Your use of the Site affirms your continuing agreement to abide by any revised Terms and Conditions of Use. Any failure by Kruger Products to act in response to a breach by you or any other party of these Terms and Conditions of Use shall not be deemed a waiver of Kruger Products's right to act with respect to subsequent or similar breaches . These Terms and Conditions of Use set out the entire understanding between Kruger Products and you with respect to the use of this Site .
This Site, the contents of this Site and any products and services advertised on this Site are intended for use by residents of Canada only . Kruger Products makes no representation that this Site, its contents or any products or services advertised on this Site are available in other jurisdictions or are appropriate for use in such jurisdictions . Those who choose to access this Site from other jurisdictions do so on their own initiative and are responsible for compliance with applicable local laws .
Copyright and Trademarks
All material on this Site with the exception of third party materials used under licence, including the text, images, software, programs, graphics, video, audio and designs and the trade - marks displayed on this Site("Materials"), are owned and/or used under licence by Kruger Products, and protected by international copyright and trade - mark laws . You may not copy, reproduce, re - distribute, republish, transmit, or modify any Materials without the prior written consent of Kruger Products . You are hereby licensed to make one copy of any Materials for personal and non - commercial purposes only, provided you maintain all copyright, trademark and other proprietary notices contained in the Materials . If you make a copy of any Materials or download from this Site, you warrant that you do so legally and you warrant that you will not copy, reproduce, re - distribute, republish, transmit, or modify the Materials or otherwise use them for any public or commercial purposes . Ownership, title and all intellectual property rights in and to all Materials copied or downloaded from this Site remains with Kruger Products or the third party licensor .
The trade - marks appearing in this Site are the exclusive property of Kruger Products when marked with a ™, ® or an asterisk(*) and of Kimberly - Clark Worldwide, Inc . ("Kimberly-Clark") when marked with a ®' or ®! . Kimberly-Clark's registered trademarks are used under licence, by Kruger Products .
Your use of the trade - marks appearing on this Site in any manner other than as authorized in these Terms and Conditions of Use is strictly prohibited . For further information on these trademarks and third - party trademarks appearing on this Site, please refer to our Trademark Notice .
Limitation of Liability
Kruger Products does not guarantee continuous, uninterrupted, error - free or secure access to this Site, nor do we guarantee or warrant that any Materials are up - to - date, accurate or complete . The operation of this Site may be interfered with by factors outside Kruger Products's control. Kruger Products does not warrant that any servers making this Site available are free from viruses and other harmful elements or that any defects in this Site will be immediately corrected. Kruger Products reserves the right to monitor the use of this Site and to use or disclose any information necessary to satisfy any legal or regulatory requirements, to protect itself or to operate the Site properly.
The Materials on this Site are provided "as is", and to the fullest extent permitted by law, the Materials are provided without any express or implied warranty of any kind including warranties of merchantability, or fitness for any particular purpose.
In no event shall Kruger Products, its parent company, affiliates or suppliers be liable for any damages whatsoever (including, without limitation, special or consequential damages or damages for loss of profits, business interruption, or loss of information) arising out of the use or inability to use this Site, its contents or the Materials, even if Kruger Products has been advised of the possibility of such damages. Kruger Products has no duty to update this Site, its contents or the Materials and shall not be liable for any failure to update. You assume the entire responsibility for any and all damages, repairs and/or maintenance costs incurred by you. Your sole and exclusive remedy is to discontinue using Kruger Products's Site .
Kruger Products is eager to receive your comments and answer your questions about our products and our company . However, we are not seeking, nor do we accept unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of our products or services("Unsolicited Ideas") . Although we encourage your feedback, comments and questions, please do not send Unsolicited Ideas to Kruger Products .
By posting any material, including Unsolicited Ideas, messages, written editorials, photographs, software or video clips("Submissions") to this Site you agree that all such Submissions will be considered non - confidential and non - proprietary and that no Submissions will be returned . You grant to Kruger Products a non - exclusive, royalty - free, worldwide, unrestricted and perpetual licence, to publish, display, reproduce, perform, broadcast, retransmit, modify, edit or otherwise use (in whole or in part) the Submissions, with the right to sub - licence to third parties the unrestricted right to exercise any of the foregoing rights . The licence, shall include the right to exploit any proprietary rights in the Submissions, including but not limited to rights under copyright and trademark . Kruger Products has no obligations with respect to the Submissions, and you agree that you will have no recourse against Kruger Products for any actual or alleged infringement, passing off or misappropriation of any proprietary rights in the Submissions . Kruger Products reserves the right at all times to remove any Submissions that in Kruger Products's sole discretion are objectionable, offensive, unlawful or in violation of these conditions.
You agree not to restrict or inhibit other individuals from using and enjoying this Site and you agree not to post or transmit any unlawful, abusive, libellous, defamatory, threatening or obscene Submissions. You agree not to post or transmit any Submissions which violate or infringe upon the rights of others, including Submissions which are an invasion of privacy or publicity rights or which are protected by copyright, trademark or other proprietary rights without first obtaining permission from the original rights holder. You agree not to post or transmit any Submissions which contain viruses or other harmful elements. Any such conduct constitutes a breach of these Terms and Conditions of Use resulting in the immediate termination of your right to use this Site. Kruger Products reserves the right to take all legal and administrative action against you to remedy such breach.
Third Party Websites
Where we have provided links or references to third party websites, we make no representations or endorsements that we are affiliated with such websites. Kruger Products has no control over such third party websites and we are not liable for any damages or injury arising from your use of such websites. In addition, our privacy policies do not apply to any such third party websites.
Any claim relating to this Site, its contents or the Materials shall be governed by the laws of Canada and of the province of Ontario. If any part of these Terms and Conditions of Use are determined to be invalid, void, unlawful or unenforceable for any reason, the validity and enforceability of the remaining terms and conditions shall not in any way be affected or impaired. These Terms and Conditions of Use constitute the entire agreement between you and Kruger Products.